one of the oldest and most natural forms of communication between humans, body language conveys our feelings and emotions through gestures, posture, tone of voice or even the way we walk. Emotions such as fear, distrust, anger, boredom, and many others can be perceived by non-verbal communication and therefore understand its importance and act with care when we behave is crucial to the development and maintenance of good relationships - especially within companies, where each act account.
It is possible, from the body language, improve your image, leading more positively, emphasizing his message and even understand some weaknesses of competitors. Meet The meaning of certain postures and nonverbal actions that say a lot about yourself or your party:
- Crossing arms or legs: defensive position without responsiveness.
- Shoulders contracted: demonstrates insecurity and is easily perceived by others.
- Tilt the person who is speaking demonstrates interest in the subject. Leaning back, for example, is a sign of another speech evaluation.
- Sitting improperly: shows a lack of respect for the authority of the other.
- Spending his hair back repeatedly, conveys insecurity and neediness.
- Mirror the gestures of another, conveys a fluid discussion and mutual agreement.
- Rubbing his eyes: sign of doubt and / or boredom.
- Constant eye contact: conveys confidence and security.
- Avoid eye contact: demonstrates lies and dissimulation.
- Looking around much: it demonstrates that the person is anxious and uninterested in the subject.
- Smiling: besides relaxing people who listen (and even talking), insert smiles and mild tones of voice becomes less heavy conversation, being a useful resource in time to solve problems or minimize resistance to what is said.
- Accelerated pace of speech: typical of anxious people. The ideal is to maintain a calm and steady pace, putting emphasis on the key words of his speech. This makes your speech more convincing, and better received.
- Tom deep voice brings authority, security and consistency. To achieve that tone, breathe deeply a few times before you start talking. This relaxes the throat and prevents the tone of voice frayed.
Despite all the scientific evidence and the importance of body language, it should not serve as the sole factor analysis and judgment: like everything that involves humans, there are so many variables in communication and relationships that must also be taken into account. A person in a job interview, for example, usually gets nervous and can pass signals of anxiety and even without doubt mean, however, that someone is unprepared.
Body language is presented in the small details of our communication. Many mannerisms of both being repeated now become unconscious and natural, a process of learning and training is necessary to leave aside old habits and incorporate new practices of non-verbal communication.